Opt-in Methods for Offline Subscribers
Learn about opt-in methods for offline subscribers and how to get proof of permission from offline collection.
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My unsubscribe rate is really high
It is normal that contacts will sometimes unsubscribe from your email marketing. But if you see a spike in your unsubscribe rate, learn some reasons why.
My subscribers aren't receiving my campaigns
If your subscribers aren't receiving your campaigns from Mailchimp, there are a few things to try.
My subscriber received multiple copies of my campaign
When you send a campaign, Mailchimp delivers a single email to each subscriber. Learn what to do if someone gets multiple copies of your campaign.
My email looks different in Outlook
If your email looks different in Outlook, it may have to do with the version of Outlook rendering the campaign. Get tips for fixing common issues in Outlook.
My campaigns are going to spam folders
Campaigns end up in spam folders for several reasons, including the sending email address, subject line, or message content. Mailchimp tools can help you test.
My campaign links trigger "possible fraud" alerts
Learn why links in your Mailchimp campaign might be causing fraud alerts and how to fix it.
My Email From Name Shows "mailchimpapp.net" or "mcsv.net"
The sender details for your email may display "on behalf of" mailchimpapp.net, mcsv.net, mcdlv.net, or rsgsv.net. Learn how to remove this information with authentication.
My email content disappeared
Email content can disappear for a few reasons. In most cases, it can be recovered. Learn what can cause content to disappear and how to fix it.
Getting Started with the Mailchimp Mobile SDK
Learn how to use the Mailchimp Mobile SDK to add contacts from your mobile app to your Mailchimp account.
Minimum System Requirements
Learn about the minimum system requirements needed to use Mailchimp on your computer.
Migrate Your Klaviyo Account to Mailchimp
Learn how to switch from Klaviyo to Mailchimp.
